{"id":108,"date":"2022-09-27T14:43:23","date_gmt":"2022-09-27T12:43:23","guid":{"rendered":"http:\/\/dev.ceonab.se\/?page_id=108"},"modified":"2026-04-14T08:14:00","modified_gmt":"2026-04-14T06:14:00","slug":"aterbetalning_returer","status":"publish","type":"page","link":"https:\/\/ceonab.se\/en\/aterbetalning_returer\/","title":{"rendered":"Terms and Conditions & Return Policy for Private Individuals"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_row _builder_version=”4.27.5″ _module_preset=”default” width=”100%” max_width=”900px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” header_3_font_size=”26px” header_4_font_size=”20px” global_colors_info=”{}”]<\/p>\n

K\u00f6pvillkor & Returpolicy f\u00f6r Privatpersoner<\/strong><\/h2>\n

Dessa villkor g\u00e4ller n\u00e4r du handlar som privatperson hos Ceon AB.<\/em><\/p>\n

F\u00f6retagsinformation<\/strong><\/p>\n

Ceon AB, K\u00f6vlinge 110, 312 94 Laholm. E-post: info@ceonab.se. Org. nr: 556743-8527<\/p>\n

\u00c5ngerr\u00e4tt & \u00d6ppet k\u00f6p<\/strong><\/p>\n

Enligt lag har du 14 dags \u00e5ngerr\u00e4tt, men vi erbjuder totalt 30 dagars \u00f6ppet k\u00f6p<\/strong>. Fristen b\u00f6rjar l\u00f6pa den dag du eller ett ombud tar emot varan. F\u00f6r att vara ber\u00e4ttigad till retur m\u00e5ste varan vara i v\u00e4sentligt of\u00f6r\u00e4ndrat skick och helst i originalf\u00f6rpackning. Om varan hanterats mer \u00e4n vad som \u00e4r n\u00f6dv\u00e4ndigt f\u00f6r att fastst\u00e4lla dess egenskaper f\u00f6rbeh\u00e5ller vi oss r\u00e4tten att g\u00f6ra ett v\u00e4rdeminskningsavdrag. \u00c5ngerr\u00e4tten g\u00e4ller \u00e4ven reavaror.<\/p>\n

Reklamation<\/strong><\/p>\n

Du har 3 \u00e5rs reklamationsr\u00e4tt<\/strong> enligt Konsumentk\u00f6plagen. Fel ska anm\u00e4las inom sk\u00e4lig tid (tv\u00e5 m\u00e5nader anses alltid som sk\u00e4lig tid) efter att felet uppt\u00e4ckts. Vid godk\u00e4nd reklamation st\u00e5r Ceon AB f\u00f6r returfrakt och \u00e5tg\u00e4rdar felet genom reparation, utbyte eller \u00e5terbetalning.<\/p>\n

\u00c5terbetalningar<\/strong><\/p>\n

Vid godk\u00e4nd retur eller reklamation \u00e5terbetalas pengarna till din ursprungliga betalmetod utan dr\u00f6jsm\u00e5l, dock senast inom 14 dagar efter att vi mottagit din retur.<\/p>\n

Frakt vid retur<\/strong><\/p>\n

Vid ut\u00f6vande av \u00e5ngerr\u00e4tten st\u00e5r du sj\u00e4lv f\u00f6r returfrakten. Vid godk\u00e4nd reklamation st\u00e5r vi f\u00f6r fraktkostnaden. Vi rekommenderar att du anv\u00e4nder en sp\u00e5rbar frakttj\u00e4nst vid retur av dyrare varor.<\/p>\n

Reservationer (Pris, Bild & Lager)<\/strong><\/p>\n

Vi reserverar oss f\u00f6r eventuella bild- och skrivfel p\u00e5 webbplatsen, s\u00e5som fel i produktbeskrivning, felaktiga priser eller felaktig information g\u00e4llande lagerstatus. Vi f\u00f6rbeh\u00e5ller oss r\u00e4tten att korrigera s\u00e5dana fel. Om ett felaktigt pris angetts f\u00f6r en vara du best\u00e4llt kommer vi att meddela dig och inv\u00e4nta ditt godk\u00e4nnande av det korrekta priset innan vi skickar varan.<\/p>\n

Betalning & GDPR<\/strong><\/p>\n

Vi anv\u00e4nder Kustom Checkout. Genom att genomf\u00f6ra k\u00f6pet godk\u00e4nner du v\u00e5ra villkor och bekr\u00e4ftar att du tagit del av v\u00e5r integritetspolicy<\/a> g\u00e4llande hur vi hanterar dina personuppgifter.<\/p>\n

Tvister<\/strong><\/p>\n

Vid en eventuell tvist f\u00f6ljer vi Allm\u00e4nna Reklamationsn\u00e4mndens (ARN) rekommendationer. Du kan \u00e4ven anv\u00e4nda EU-kommissionens onlineplattform f\u00f6r tvistl\u00f6sning (ODR).<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

K\u00f6pvillkor & Returpolicy f\u00f6r Privatpersoner Dessa villkor g\u00e4ller n\u00e4r du handlar som privatperson hos Ceon AB. F\u00f6retagsinformation Ceon AB, K\u00f6vlinge 110, 312 94 Laholm. E-post: info@ceonab.se. Org. nr: 556743-8527 \u00c5ngerr\u00e4tt & \u00d6ppet k\u00f6p Enligt lag har du 14 dags \u00e5ngerr\u00e4tt, men vi erbjuder totalt 30 dagars \u00f6ppet k\u00f6p. Fristen b\u00f6rjar l\u00f6pa den dag du eller […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"\n

This is a sample page.<\/b><\/p>\n\n\n\n

Overview<\/h3><\/p>\n\n\n\n

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange.<\/p>\n\n\n\n

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.<\/p>\n\n\n\n

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.<\/p>\n\n\n\n

Additional non-returnable items:<\/p>\n\n\n\n

  • Gift cards<\/li>
  • Downloadable software products<\/li>
  • Some health and personal care items<\/li><\/ul>\n\n\n\n

    To complete your return, we require a receipt or proof of purchase.<\/p>\n\n\n\n

    Please do not send your purchase back to the manufacturer.<\/p>\n\n\n\n

    There are certain situations where only partial refunds are granted:<\/p>\n\n\n\n

    • Book with obvious signs of use<\/li>
    • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.<\/li>
    • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.<\/li>
    • Any item that is returned more than 30 days after delivery<\/li><\/ul>\n\n\n\n

      Refunds<\/h2><\/p>\n\n\n\n

      Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p>\n\n\n\n

      If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p>\n\n\n\n

      Late or missing refunds<\/b><\/p>\n\n\n\n

      If you haven\u2019t received a refund yet, first check your bank account again.<\/p>\n\n\n\n

      Then contact your credit card company, it may take some time before your refund is officially posted.<\/p>\n\n\n\n

      Next contact your bank. There is often some processing time before a refund is posted.<\/p>\n\n\n\n

      If you\u2019ve done all of this and you still have not received your refund yet, please contact us at {email address}.<\/p>\n\n\n\n

      Sale items<\/b><\/p>\n\n\n\n

      Only regular priced items may be refunded. Sale items cannot be refunded.<\/p>\n\n\n\n

      Exchanges<\/h2><\/p>\n\n\n\n

      We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.<\/p>\n\n\n\n

      Gifts<\/h2><\/p>\n\n\n\n

      If the item was marked as a gift when purchased and shipped directly to you, you\u2019ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.<\/p>\n\n\n\n

      If the item wasn\u2019t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.<\/p>\n\n\n\n

      Shipping returns<\/h2><\/p>\n\n\n\n

      To return your product, you should mail your product to: {physical address}.<\/p>\n\n\n\n

      You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p>\n\n\n\n

      Depending on where you live, the time it may take for your exchanged product to reach you may vary.<\/p>\n\n\n\n

      If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don\u2019t guarantee that we will receive your returned item.<\/p>\n\n\n\n

      Need help?<\/h2><\/p>\n\n\n\n

      Contact us at {email} for questions related to refunds and returns.<\/p>\n","_et_gb_content_width":"","footnotes":""},"class_list":["post-108","page","type-page","status-publish","hentry"],"yoast_head":"\nK\u00f6pvillkor & Returpolicy f\u00f6r Privatpersoner - Ceon AB<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ceonab.se\/en\/aterbetalning_returer\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"K\u00f6pvillkor & Returpolicy f\u00f6r Privatpersoner - Ceon AB\" \/>\n<meta property=\"og:description\" content=\"K\u00f6pvillkor & Returpolicy f\u00f6r Privatpersoner Dessa villkor g\u00e4ller n\u00e4r du handlar som privatperson hos Ceon AB. F\u00f6retagsinformation Ceon AB, K\u00f6vlinge 110, 312 94 Laholm. E-post: info@ceonab.se. Org. nr: 556743-8527 \u00c5ngerr\u00e4tt & \u00d6ppet k\u00f6p Enligt lag har du 14 dags \u00e5ngerr\u00e4tt, men vi erbjuder totalt 30 dagars \u00f6ppet k\u00f6p. Fristen b\u00f6rjar l\u00f6pa den dag du eller […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ceonab.se\/en\/aterbetalning_returer\/\" \/>\n<meta property=\"og:site_name\" content=\"Ceon AB\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-14T06:14:00+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/ceonab.se\\\/aterbetalning_returer\\\/\",\"url\":\"https:\\\/\\\/ceonab.se\\\/aterbetalning_returer\\\/\",\"name\":\"K\u00f6pvillkor & Returpolicy f\u00f6r Privatpersoner - Ceon AB\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/ceonab.se\\\/#website\"},\"datePublished\":\"2022-09-27T12:43:23+00:00\",\"dateModified\":\"2026-04-14T06:14:00+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/ceonab.se\\\/aterbetalning_returer\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/ceonab.se\\\/aterbetalning_returer\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/ceonab.se\\\/aterbetalning_returer\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Hem\",\"item\":\"https:\\\/\\\/ceonab.se\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"K\u00f6pvillkor & Returpolicy f\u00f6r Privatpersoner\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/ceonab.se\\\/#website\",\"url\":\"https:\\\/\\\/ceonab.se\\\/\",\"name\":\"Ceon AB\",\"description\":\"En svenskbaserad specialist p\u00e5 ventiler och st\u00e4lldon\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/ceonab.se\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Terms and Conditions & Return Policy for Private Individuals - Ceon AB","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/ceonab.se\/en\/aterbetalning_returer\/","og_locale":"en_US","og_type":"article","og_title":"K\u00f6pvillkor & Returpolicy f\u00f6r Privatpersoner - Ceon AB","og_description":"K\u00f6pvillkor & Returpolicy f\u00f6r Privatpersoner Dessa villkor g\u00e4ller n\u00e4r du handlar som privatperson hos Ceon AB. F\u00f6retagsinformation Ceon AB, K\u00f6vlinge 110, 312 94 Laholm. E-post: info@ceonab.se. Org. nr: 556743-8527 \u00c5ngerr\u00e4tt & \u00d6ppet k\u00f6p Enligt lag har du 14 dags \u00e5ngerr\u00e4tt, men vi erbjuder totalt 30 dagars \u00f6ppet k\u00f6p. Fristen b\u00f6rjar l\u00f6pa den dag du eller […]","og_url":"https:\/\/ceonab.se\/en\/aterbetalning_returer\/","og_site_name":"Ceon AB","article_modified_time":"2026-04-14T06:14:00+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/ceonab.se\/aterbetalning_returer\/","url":"https:\/\/ceonab.se\/aterbetalning_returer\/","name":"Terms and Conditions & Return Policy for Private Individuals - Ceon AB","isPartOf":{"@id":"https:\/\/ceonab.se\/#website"},"datePublished":"2022-09-27T12:43:23+00:00","dateModified":"2026-04-14T06:14:00+00:00","breadcrumb":{"@id":"https:\/\/ceonab.se\/aterbetalning_returer\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/ceonab.se\/aterbetalning_returer\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/ceonab.se\/aterbetalning_returer\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Hem","item":"https:\/\/ceonab.se\/"},{"@type":"ListItem","position":2,"name":"K\u00f6pvillkor & Returpolicy f\u00f6r Privatpersoner"}]},{"@type":"WebSite","@id":"https:\/\/ceonab.se\/#website","url":"https:\/\/ceonab.se\/","name":"Ceon AB","description":"A Swedish-based specialist in valves and actuators","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/ceonab.se\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/ceonab.se\/en\/wp-json\/wp\/v2\/pages\/108","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ceonab.se\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ceonab.se\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ceonab.se\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ceonab.se\/en\/wp-json\/wp\/v2\/comments?post=108"}],"version-history":[{"count":0,"href":"https:\/\/ceonab.se\/en\/wp-json\/wp\/v2\/pages\/108\/revisions"}],"wp:attachment":[{"href":"https:\/\/ceonab.se\/en\/wp-json\/wp\/v2\/media?parent=108"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}